IronWifi’s whitelabel allows you to whitelabel your emails and get rid of the IronWifi sender, subject, and design on your emails. You can start to build your domain’s email reputation and explicitly show all your recipients that you actually sent these emails. This should help increase your deliverability rates and reduce your potential for spam reports.

Whitelabeling is critical to your reputation as a sender. Inbox providers distrust messages that are not properly whitelabeled, and you will not be able to start building your reputation until you complete the whitelabeling process.

There are a few quick points worth highlighting before you dive into the whitelabeling process.

  • You can only have one whitelabel per account.
  • The email whitelabeling process requires you to create a SendGrid account and send email through this account.
  • You will have to generate SendGrid API Keys and Transactional templates
  • Team members can access the parent whitelabels or whitelabels created by other team members if their Role permits.
  • We provide all the information about every step of the process below so that you can set up your whitelabel quickly and easily.

Email Whitelabel Settings

API token – The API token used to send email through SendGrid platform.

Sender Email – Valid email address that will be included in sent emails. Recipients will reply to this email address.

Sender Name – Name as it will be visible in sent emails.

IronWifi sends emails in different situations. Whitelabel allows you to customize all these emails to match with your company’s standards. If you do not specify Subject or Template Id, default IronWifi subject or template will be used.

Templates

Team Member New – email sent when a new Team Member is invited to the Account. This template is used if new Team Member does not have an account with IronWifi yet. Email is sent to Team Member’s email address.

Team Member Existing – email sent when a new Team Member is invited to the Account. This template is used if new Team Member already has an account with IronWifi. Email is sent to Team Member’s email address.

Certificates Link – email sent to the User when a new authentication Certificate is generated. This template is used when Email link delivery method is chosen during the Certificate generation process.

__LINK__ – will be replaced with a link to download client certificate

__PASSWORD__ – will be replaced with a generated password needed to install downloaded certificate

Certificates Attachment – email sent to the User when a new authentication certificate is generated. This template is used when Email certificate delivery method is chosen during the Certificate generation process.

__PASSWORD__ – will be replaced with a generated password needed to install attached certificate

Order Confirmation – email sent to the User when Internet Access package is purchased. This email typically contains generated username and password that can be used to sign-in from a different device.

Your email template can include these two variables

__USERNAME__ – will be replaced with a generated username

__PASSWORD__ – will be replaced with a generated password

You customer can use these credentials to sign in using the Local Account authentication provider.

 

Sponsored Access Request – email sent to the Employee or Access Approver’s email address. This email usually contains requester’s name and phone number. The email also contains links to Approve or Reject access request.

Your email template should include at least these two variables

__APPROVELINK__ – will be replaced with a link to approval access request

__REJECTLINK__ – will be replaced with a link to reject access request

 

You can have the following additional variables in your email template, and they will be automatically replaced with information provided by a visitor:

 

__FIRSTNAME__ – first name of the requestor

__LASTNAME__ – last name of the requestor

__FULLNAME__ – full name of the requestor

__COMPANY__

__DEPARTMENT__

__MANAGER__

__PHONE__

__EMAIL__