>> Passpoint Onboarding Experience <<

Instructions for installing a Passpoint Profile on your device.

Note: Your device must be compatible with Passpoint to install a profile. Some devices, specifically older devices, may not support Passpoint.

Supported Operating Systems

Windows 10+, macOS 10.9+, Android 9+, iOS 7+

Windows

1. Click Download Passpoint Profile

2. Click Open Settings

Windows Instructions Image

3. When the pop-up comes up, click Add

Windows Instructions Image

 

4. Once the profile is installed, search for and manually connect to the network. (It may take a minute for your device to detect the new network).

5. Moving forward your device should automatically connect to the network.

MacOS

1. Click Download Passpoint Profile

2. If using Chrome, click the downloaded file.

3. Follow the instructions prompted by your Macbook

4. Open the System Settings

5. Search for Profiles

5. Double click the downloaded profile and click Install 

 

6. Once the profile is installed, search for and manually connect to the network. (It may take a minute for your device to detect the new network).

7. Moving forward your device should automatically connect to the network.

Android

1. Download Passpoint Profile

2. Click Install when prompted.

3. Once the profile is installed, search for and manually connect to the network. (It may take a minute for your device to detect the new network).

4. Moving forward your device should automatically connect to the network.

 

 

iOS

1. Click Download Passpoint Profile

2. Click Allow when prompted

3. Open the Settings app, and click on the button Profile Downloaded

4. Hit Install at the top right of the screen

 

5. Once the profile is installed, search for and manually connect to the network. (It may take a minute for your device to detect the new network).

6. Moving forward your device should automatically connect to the network.