When you create or upgrade to a paid plan, you will put a credit card in for automatic payments. This will allow IronWifi to make the recurring package charges for your account without having to notify you each month of the bill. IronWifi relies on a PCI-DSS compliant 3rd party billing provider to store, process, and manage payment card processing.
Your billing details show you what plan you have and how you will be billed by IronWifi.
Plan – The plan you are currently using with IronWifi.
Country – The country in which your company operates.
Tax status – Your account type and country determine the taxes added to your charges and the types of documents you receive.
Company – The name of your company.
VAT ID – Your VAT ID that should be included in every generated invoice.
Address – The address of your Company. This should include Street, City, State, and the Zip code. This information will be included in every generated invoice.
Billing Email – If this email is added, IronWifi will send all your billing notifications to this address. If you do not specify this address, IronWifi will send your billing notifications to your account owner’s email.
P.O. Number – Purchase order number that should be included in every generated invoice.
Your recent invoices are shown in this section in a list ordered by date. You are shown the date you were billed, how much you were billed, and the status of that invoice. Click the download icon in the same row to download the invoice in PDF format.
A valid credit card is required to process your payments for any paid plan. Your credit cards are shown in this section in a list ordered by date. You are shown the type of credit card, and last 4 digits of the card number.
To add a new Credit Card, click Add Card button available at the top of the section and fill in your card details. To prevent automatic payments from failing, we recommend to also add a backup Credit Card.
Credit Card can be deleted by clicking the trash icon. Choose “Delete,” and this will delete the card permanently, making it inactive.
Changing Your Plan
To change your plan, click on the current plan button next to your billing details. You will be shown the plan options that are available to you, whether you are upgrading or downgrading your IronWifi service. Simply click the plan you would like and follow the prompts.
Canceled accounts are not deleted. Accounts are changed to our Free plan.
We are truly sorry to see you go. Please don’t forget that we have 24/7 support and would love the opportunity to help and chat about why you’re leaving if we can.
To cancel, go to the bottom of your billing details page, click the Close button, and follow the prompts. This process will close out your account.